The Internet is Picking Your Residents: How to Manage Your Property's Online Reputation With the Phone

Online reviews are influencing your property’s prospect base. Research shows that consumers read fewer than 6 reviews before forming an opinion. That’s not a lot of information for prospects to make a decision. And even more so, prospects are basing purchasing decisions on the opinions of your residents and past renters. Use these 4 tricks to create an online reputation strategy that works for your team.

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7-Step Phone Skills Training for Your Leasing Agents

Ensure your staff is providing quality service to incoming prospects. Proper phone skills will allow your team to move the sales process along. See how these 7 steps will help focus your agents in handling phone leads.

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