Understanding your client's dream bath or kitchen space is the first step in exceeding his or her expectations. Trade professionals need to know how to ask the right questions, understand the client’s wants and needs, and work within the client’s budget.
This course will focus on how the professional can identify the unique needs of clients, ways to communicate for effective 'upselling,' analyze the potential impact of remodels and their return on investment, and the latest options for the kitchen and bath.
Designing with Intent: Upselling Through Client Education
Transforming Aging in Place to Aging with Grace in the Kitchen and Bath
This course discusses the dangers of the typical home of aging people or those with mobility or other challenges. It discusses solutions to safety and accessibility issues, based on both the 7 Principles of Universal Design, as well as ADA standards.
The course shows the benefits of creating a home that is safe and accessible for people of all generations, without sacrificing style.
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