Hanley Wood - Resource Library

Improving a customer's experience directly translates to increased revenue. In one year, US businesses lost over 62 billion due to poor customer service. This eBook gives you resources to manage your small business like a pro, and generate an enviable revenue stream.

If your business relies on a fleet of drivers and vehicles to service your customers and bring in revenue, then tracking your assets should be a top priority.

Great public service is possible when you reduce fuel usage and improve productivity leading to quicker response times. Reveal 7 easy fixes that will help you to meet your organization’s needs and goals.

Net Zero Homes are estimated to grow 33% from 2015-2016 alone, but why are they accounting for less than 1% of the U.S. housing stock?
Learn how you can boost your sales of Net Zero homes!

Five leaders of modular home construction share their informed perspectives on one of the housing industry’s most compelling topics.

To build a successful brand you should be able to connect and engage with your target demographic through the entire renter journey. This eBook explains best practices on how to gain the attention of prospective renters and successfully convert that attention into leases.

Energy benchmarking requirements affect buildings having as few as 5 units up to the largest properties. The experts at RealPage break it down for you making the complex rules understandable and helping you stay in compliance with these mandates.

The objective for your multi-family properties should not only be to fill vacancies, but also to get the highest rent possible in your marketplace. This eBook shows strategies on how to do that and also provides case studies of what worked for three top performing companies. Learn how to get the highest returns in any market condition.

Boost profitability through customer stratification. Customer stratification is a tool that can help your organization identify which clients warrant greater investments of your time and energy and which ones erode your profits by overloading your resources with demands. The practice of customer stratification allows LBM business leaders to focus on their best customers and minimize time on unprofitable partnerships.

How 3 key themes are the frame we use to help you choose the right tools to streamline operations, drive growth, thrive and compete.