Thereâ€™s no question eCommerce has changed the commercial landscape. The real question is how does the changing landscape fit into your LBM business strategy? Is eCommerce a core capability you need to survive, or does it play a more supportive role while services differentiate your business from others? Whichever way you head, youâ€™ll need a smooth flow from your customersâ€™ expectations to your business process.
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Current global events and the ensuing economic pressures are forcing businesses to adapt in order to survive. The result is an economy built on businesses that have made themselves immune to the ravages of previous downturns. In order to thrive in todayâ€™s climate, technology is key. Cloud-based business management systems allow employees to work from anywhere and help streamline daily tasks. Businesses that pivot to embrace technological progress share evolutionary advantages.
Itâ€™s no secret that Big Box retailers have emerged in almost every sector, including lumber and hardware. The Big Boxes have changed retail by offering a large assortment of products and, due to the volume they process, lower prices. Itâ€™s also not a secret that the advent of the Big Box retailer has put independent establishments of all types out of business and forever changed many American communities. Read how many independents have survived this change by having a plan and competing intelligently for their business.
The word â€śconvenienceâ€ť is becoming an important part of the customer experience and something that our industry can leverage to better compete with big box retailers. You have the industry expertise, dedication to customer service, and community involvement that gives you an edge over your competition. By making it even more convenient for customers to do business, you can improve loyalty.
Deciding to invest in new ERP software is a major undertaking for any business. The software you select will impact employees, customers, and vendors and can even change some business processes. Training employees on new technology and updated workflows can be a scary proposition. Itâ€™s essential to clearly understand your organizationâ€™s requirements and effectively manage the information available for different ERP solutions to help ensure you choose the solution that best fits your needs.
Enterprise mobility is the present and future of the hardware and LBM industry. Our forward-thinking clients in this field are making the most of mobility solutions to empower their employees. Cashiers and other frontline workers, traditionally underserved with digital access, are becoming increasingly important to their businesses as mobility becomes the new norm. We are seeing our clients use enterprise mobility to drive competitive advantages and increase market share.
During these unprecedented times with so many people working from home, itâ€™s more important than ever to make sure your business data is protected. According to security experts the coronavirus (COVID-19) is being used in a variety of malicious campaigns including spam, malware, ransomware, and malicious domains. The cloud is the foundation of many of todayâ€™s business solutions and can be helpful in addressing data security as a requirement. In this report, learn about ransomware and discover who holds businessesâ€™ data for ransom, why, and what steps you can take to help protect your business.
The LBM industry has grown steadily for nine years, with the top 100 ProSales dealers growing their combined revenue to $61.46 billion, according to the 2019 ProSales 100 report. However, this success doesnâ€™t mean the industry is without its challenges. The biggest challenges are in hiring, training, and retaining quality employees, according to more than half (58%) of ProSales magazine readers in a 2019 survey.
In response to this industrywide challenge, Dealerâ€™s Choice and ProSales magazine conducted a joint survey, in 2020, to benchmark the hiring, retention, and training practices of construction supply dealers. The research found that most dealers have recruitment, retention, and training practices, but the degree to which they offer them varies greatly.
Your Multifamily Technology Opportunity: How, when and why offering better physical security and broader property technology solutions increases your revenue.